| 000 -LEADER |
|---|
| fixed length control field |
008680000a22002770004500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
DMDOC |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20160523160855.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS |
|---|
| fixed length control field |
m |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
160519b xxu||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE |
|---|
| Transcribing agency |
NDC |
| 086 ## - GOVERNMENT DOCUMENT CLASSIFICATION NUMBER |
|---|
| Classification number |
01178-VV |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Introduction to service delivery improvement planning seminar |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Name of publisher, distributor, etc. |
Reform Management Unit |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
Roseau |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Date of publication, distribution, etc. |
June 2004 |
| 270 ## - ADDRESS |
|---|
| Country |
Dominica |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
23 p. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Informs on a seminar which seeks to outline the process through which government organizations can better structure their efforts towards improving service delivery to their respective customers/clients. Includes appendices |
| 556 ## - INFORMATION ABOUT DOCUMENTATION NOTE |
|---|
| Information about documentation note |
General |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
SEMINARS |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
DOMINICA |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
SERVICE INDUSTRY |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
BUSINESS SERVICES |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Classification part |
09.01.04 |
| Source of classification or shelving scheme |
|
| Koha item type |
Grey Literature |
