| 000 -LEADER |
| fixed length control field |
00918nam a22002777a 4500 |
| 001 - CONTROL NUMBER |
| control field |
DMDOC |
| 003 - CONTROL NUMBER IDENTIFIER |
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
| control field |
20230525120207.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
230525b ||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE |
| Transcribing agency |
NDC |
| 086 ## - GOVERNMENT DOCUMENT CLASSIFICATION NUMBER |
| Classification number |
02416-DM |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Henry, Ben |
| 245 ## - TITLE STATEMENT |
| Title |
A daily service quality leadership guide for the management team of the public service. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
| Name of publisher, distributor, etc. |
Trevor Hamilton Associates: |
| Date of publication, distribution, etc. |
2013. |
| 270 ## - ADDRESS |
| Country |
Dominica |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
87 p. |
| Other physical details |
tbls. |
| 520 ## - SUMMARY, ETC. |
| Summary, etc. |
A guide which offers strategies that are important to influence sharpen leadership skills in areas of communication, motivation, team building and staff/ customer relationships and management. |
| 556 ## - INFORMATION ABOUT DOCUMENTATION NOTE |
| Information about documentation note |
General |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name as entry element |
Management training |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name as entry element |
Leadership |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name as entry element |
Public servants |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name as entry element |
Human resources |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name as entry element |
Public services |
| 651 ## - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME |
| Geographic name |
Dominica |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
| Source of classification or shelving scheme |
|
| Koha item type |
Grey Literature |
| Classification part |
12.04.01 |