A daily service quality leadership guide for the management team of the public service. (Record no. 44921)

000 -LEADER
fixed length control field 00918nam a22002777a 4500
001 - CONTROL NUMBER
control field DMDOC
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230525120207.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 230525b ||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Transcribing agency NDC
086 ## - GOVERNMENT DOCUMENT CLASSIFICATION NUMBER
Classification number 02416-DM
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Henry, Ben
245 ## - TITLE STATEMENT
Title A daily service quality leadership guide for the management team of the public service.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc. Trevor Hamilton Associates:
Date of publication, distribution, etc. 2013.
270 ## - ADDRESS
Country Dominica
300 ## - PHYSICAL DESCRIPTION
Extent 87 p.
Other physical details tbls.
520 ## - SUMMARY, ETC.
Summary, etc. A guide which offers strategies that are important to influence sharpen leadership skills in areas of communication, motivation, team building and staff/ customer relationships and management.
556 ## - INFORMATION ABOUT DOCUMENTATION NOTE
Information about documentation note General
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Management training
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Leadership
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Public servants
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Human resources
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Public services
651 ## - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME
Geographic name Dominica
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Grey Literature
Classification part 12.04.01
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
          National Documentation Centre National Documentation Centre Dominican Collection 05/25/2023   02416-DM NDC23050045 05/25/2023 05/25/2023 Grey Literature

Powered by Koha