TY - GEN ED - ED - Quality Management Workshop ED - TI - Report of quality management workshop PB - PAHO/WHO, Office of Caribbean Program Coordination KW - MANAGEMENT KW - WHO KW - PAHO KW - CARIBBEAN KW - REPORTS KW - CONFERENCE REPORTS KW - OECS KW - DOMINICA N2 - Informs on a two day workshop with six independent member states of the Organization of Eastern Caribbean States (OECS). Presents workshop objectives which focused on review of quality management structures and processes using instruments provided by CPA (National Quality Policy framework and continuous quality self assessment) and best practices and experiences of the member countries. Includes recommendations and an evaluation summary ER -