TY  - GEN
TI  - Introduction to service delivery improvement planning seminar
PB  - Reform Management Unit
KW  - SEMINARS
KW  - DOMINICA
KW  - SERVICE INDUSTRY
KW  - BUSINESS SERVICES
N2  -   Informs on a seminar which seeks to outline the process through which government organizations can better structure their efforts towards improving service delivery to their respective customers/clients. Includes appendices
ER  -