A daily service quality leadership guide for the management team of the public service.

By: Henry, Ben
Material type: TextTextPublisher: Trevor Hamilton Associates: 2013Description: 87 p. tblsSubject(s): Management training | Leadership | Public servants | Human resources | Public services | DominicaSummary: A guide which offers strategies that are important to influence sharpen leadership skills in areas of communication, motivation, team building and staff/ customer relationships and management.
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A guide which offers strategies that are important to influence sharpen leadership skills in areas of communication, motivation, team building and staff/ customer relationships and management.

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